Privacy Policy Summary

We value your privacy and are committed to protecting your personal information. This policy explains how we handle, store, and process your data when you interact with cronaviqent services.

What Information We Collect

We only collect information necessary for consultations, communication, and improving your experience.

• Personal contact details, including name, address, phone number, and email, provided during inquiry or support.
• Data from your interactions, such as messages and feedback sent via our contact forms or email services.
• Technical information like device type, browser, and usage logs for website functionality and security.
• Information gathered with cookies to enhance navigation and monitor website performance.

How Your Information Is Used

Information collected is used responsibly, always with your interests and consent in mind.

• To respond to your questions, provide consultations, and deliver follow-up communication.
• To process requests and personalise your experience on our platform.
• To improve our services, security measures, and ensure compliance with Australian law.
• To maintain records required for compliance and internal administration.

Legal Basis for Processing

We handle your data following applicable Australian privacy regulations and only use it where we have a legitimate reason.

Consent is always obtained where required, and you can withdraw your agreement at any time. We respect your rights to privacy and ensure your data is processed lawfully and fairly.

Information Sharing

Personal data is kept confidential and is never sold or disclosed beyond what is outlined in this policy.

• We do not sell, rent, or trade your personal data to third parties for marketing purposes.
• Information may be shared with trusted service providers solely for facilitating cronaviqent operations.
• In rare circumstances, your data may be disclosed as required by law, court order, or other legal processes.

Data Security

Strong security measures are implemented to safeguard your details from unauthorised access, alteration, or loss. Regular reviews are conducted to ensure ongoing compliance and the best protection for your information.

Your Rights

You can access, update, or request deletion of your personal data at any time.

• Request an overview of data we hold about you and receive a copy on request.
• Correct information if it is inaccurate, outdated, or incomplete.
• Ask for your details to be erased or restricted, subject to certain conditions.
• Withdraw consent for us to process your data where consent is the basis for processing.

Cookies Policy

cronaviqent uses cookies to improve website functionality and monitor analytics; you can adjust your settings at any time.

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Contact Us

If you have questions or concerns about this privacy policy or your data rights, please reach out to our team directly.

Changes to This Policy

Any updates to this privacy policy will be published here. Please review it periodically to stay informed.